New Library Catalog Information

As of May 29th, the Library now has a new shared online catalog and checkout system.  In addition to the features you love about our previous catalog, the new system will offer easier searching, more relevant results, a kids catalog, innovative account features, effortless integration with eBooks and eAudio, and a new mobile catalog.

All of your holds were automatically transferred to the new system. After May 29th, library PINs will be restricted to six or less numbers. Any patrons who currently have a PIN that contains letters or are larger than six numbers will be assigned the last four digits of their phone numbers. When logging into your account in the new catalog, you will also have the option to create an EZ username and password.

In order to facilitate the transition, access to the MeLcat services is currently suspended.  Items borrowed through MeLcat may not be renewed and must be returned.  We hope to have this service restored at some point before Fall 2018, but have not received a firm date from the Michigan e-Library staff.

This will be a time of learning for our staff.  From placing holds and cataloging new items, to tracking down misplaced books and paying fines, this information will change where it resides in our system, will name things differently and our staff will need to learn it all in a short period of time.  We ask for your patience as we navigate this transition and will do our best to maintain our standard of service during this time.

Tips to Ensure Receipt of Library Email Notices

Additional updates:

6/29 – Some patrons have reported they are still not receiving notifications for items coming due.  The notification system is functioning.  Our cooperative has reported it is receiving a number of return messages noting the recipient’s e-mail does not recognize the sender.  if you have set up spam controls, please check your e-mail’s spam or junk folder and authorize receipt of e-mail from LibraryNotice@tln.lib.mi.us.   Please also log on to your library account (using your Library card number and PIN) and verify your correct e-mail address is on file.

For those of you who miss the BookMyne app, the new catalog handles mobile access in a different manner.  The new catalog, produced by the TLC company, has a different method of coding for web layout. The new catalog incorporates ‘responsive design’ principles, which change the shape and layout of the full catalog, based on the screen size any particular patron is using. As I understand, the main advantage is that, without a mediating app, any patron with any device will be interacting directly with the catalog and his or her account. Screen size, operating system, etc., do not play a part because the catalog is accessed through a browser like Chrome or Safari and coding for browsers eliminates the need to make sure the code of the app remains in concert with coding for the web catalog.  Your device should allow you to create a bookmark, favorite or shortcut that can appear as a tile on your home screen and provide direct access to the catalog.  Android instructions can be found here: https://www.wikihow.com/Set-a-Bookmark-Shortcut-in-Your-Home-Screen-on-Android and iOS instructions can be found here: https://www.icaew.com/en/adding-an-iphone-shortcut.  Currently, the ‘remember me’ function seems to be working with Android devices only and a fix is coming for iOS devices.  Once these methods are fully functional, the tile should work much the same way as the former app.

6/11 – The Library has made our cooperative aware that the e-mail notification system is not working properly and escalated this ticket to the highest priority.  We do appreciate how much people depend on this notification and are working hard to make sure this functions as expected.  When this is fixed, the new system will send the customary notice of items to be returned, three days (3) before they are due.  The system does not currently send a second message on the day items are due, so please heed the early reminders in order to avoid overdue items.

If you have opted in to text messaging to receive notifications, you will need to visit your account and set your carrier.  The new text messaging service uses an e-mail over text system to eliminate text message charges.  There is a large list of carriers.  The general recommendation is to pick the larger carrier at the top of the list.  If you do not receive text messages, please verify your carrier with your service provider.  We can request additional carriers be added to the list as necessary.

The new system has set a standard time frame for hold pickup.  The new period will be seven (7) days from the date requested items arrive here in Dexter.  This is a system-wide setting and is designed to help speed up filling all holds for everyone throughout our partner libraries.

In order to access the “My Account” features, you will need your bar code from your Library card and your PIN number.  In our new system, PIN numbers must be four to six numeric digits.  If your previous pin was a combination of letters and/or special characters, these have been converted to the last four digits of your phone number.  If you have any trouble accessing your account, staff can reset your PIN, but the new system does not allow us to see your current PIN.

If you have opted in to text messaging to receive notifications, you will need to visit your account and set your carrier.  The new text messaging service uses an e-mail over text system to eliminate text message charges.  There is a large list of carriers.  The general recommendation is to pick the larger carrier at the top of the list.  If you do not receive text messages, please verify your carrier with your service provider.  We can request additional carriers be added to the list as necessary.